Privacy Policy

Introduction

Welcome to KaseApp - Smart Farm Management and Traceability Platform ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe and secure experience for our users ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application. By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our app.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you use our app:
  • Name
  • Email address
  • Phone number
  • Location data (including background location data, with your consent)
  • Agricultural activity data (e.g., crop types, planting dates, yields)
  • Payment information (for in-app purchases or subscriptions)

b. Non-Personal Information

We may also collect non-personal information, such as:
  • Device information (e.g., model, operating system)
  • App usage statistics
  • IP address
  • Crash logs and diagnostics

2. How We Use Your Information

a. To Provide and Improve Our Services

We use your information to:
  • Facilitate app functionality and features.
  • Provide personalized agricultural insights and recommendations.
  • Improve app performance, security, and user experience.

b. Communication

We may use your contact information to send:
  • Important updates about the app.
  • Notifications related to your agricultural activities.
  • Marketing messages, with your consent.
  • Technical support and service-related messages.

c. Compliance

We may use your information to comply with legal obligations, enforce our terms of service, or resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

a. Service Providers

Third-party companies that assist in app functionality, data processing, payment processing, or analytics. These companies are bound by confidentiality agreements.

b. Legal Authorities

If required by law, we may disclose your information to government agencies or law enforcement.

c. Aggregated Data

We may share anonymized, aggregated data for research, analytics, or industry benchmarking purposes.

d. Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
  • Data encryption during transmission and at rest.
  • Secure servers and firewalls.
  • Regular security audits and updates.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:
  • **Access**: Request a copy of the personal data we have collected about you.
  • **Correction**: Request correction of inaccurate or incomplete data.
  • **Deletion**: Request deletion of your data, subject to legal and operational requirements.
  • **Data Portability**: Request a copy of your data in a machine-readable format.
  • **Opt-out**: Opt out of marketing communications and certain data collection practices.
To exercise these rights, please contact us at [support@example.com].

6. Permissions and Features

Our app may request certain device permissions to provide its core functionalities. These permissions include:

a. **Location Access (Including Background Location)**

We require location access to:
  • Provide real-time weather updates and agricultural insights.
  • Enable farm monitoring features, even when the app is not actively in use.
Background location access is only enabled with your explicit consent and is essential for continuous monitoring and timely notifications.

b. **Camera Access**

The app may use your device's camera to:
  • Capture images of crops, pests, or farm activities.
  • Enable scanning functionality for QR codes or barcodes related to agricultural management.

c. **SMS Auto
  • Fill**

    • The app may access SMS to auto
  • fill verification codes for secure account access. This access is optional and used only for user convenience.

    • d. **Google Maps Integration**

    We use Google Maps services to:
    • Help users locate their farms.
    • Provide navigation and mapping features for agricultural activities.

    e. Push Notifications (Powered by Firebase)

    We use Firebase Cloud Messaging to send push notifications for:
    • Important alerts about your farm activities.
    • Updates and reminders for tasks or events.
    Push notifications are delivered even when the app is running in the background. You can manage your notification preferences in the app settings.

    7. Children's Privacy

    Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it immediately.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the bottom of this document. We encourage you to review this policy periodically.

    9. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us:
    • Email: info@kasegro.com
    • Address: #124, Street 26, Khan Pou Senchey, Phnom Penh, Cambodia
    Last Updated: 01 October 2024